[Resolved] Idea Cellular — unable to recharge idea operator

Ravimuz

from Samastipur, Bihar

Address:

Muzaffarpur, Bihar, 842002

I tried to recharge my number it has failed. Paytm shows successful but account balance is still zero.

I can't dial any number it keeps on repeating same irritating msg.

I am selecting my new operator as idea but it automatically detects it's old operator. It's very unpleasant experience.

Regards
Ravi

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May 1, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our concerned team will get in touch with you for the same.

Regards,
Lavina