[Resolved] Idea Cellular — unable to send port sms to 1900

1 Review
 Suha Suhasini on Nov 16, 2019
I tried to send port message to 1900 from my idea number [protected] by using format port to port bsnl. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help

Complaint marked as Resolved Nov 16, 2019
Followed the instructions given by the customer care agents..but no use..kindly resolve the issue asap for MNP.

Complaint Status

[Nov 16, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Nov 20, 2019
Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Updated by Suha Suhasini, Nov 21, 2019
As per ur concern, shared d screenshot

unable to send port sms to 1900
Updated by Suha Suhasini, Nov 21, 2019
Hi Team,

Forgot 2 hide my num in d screenshot...is it visible to everyone...kindly hide it frm ur side
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    Idea Cellular - unable to send port sms to 1900