Idea Cellular — Unauthorised activation of a mobile service

Srinivas Dasu

from Hyderabad, Telangana

Address:

500054

Idea Cellular — Regarding Promo Offer Yesterday 29/10/2015 evening I received a message from IZ-IDEA saying, your request for promo offer activation for Mob. no. [protected] has been successfully processed through Communication Dear Customer, your request for Promo Offer Activation is registered and would be actioned by 1 hrs.through Communication Id C1-[protected].Thank you. I had not authorized such a service activation. Kindly register my complain against Idea.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 30th Oct 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 3rd Nov 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular