[Resolved] Idea Cellular — unauthorised deduction from balance

rehanawste

from Pune, Maharashtra

Address:

Satara, Maharashtra, 415124

Today at 3:00 pm

Dear customer,
Thank you for downloading animation from nazara.
You have been charged rs. 100
Your balance is rs. 8.53

This msg automatically displayed and reduced my balance to the 8 rupees.
I am doesn't used this type any service. As usual
Suddenly i contact customer care but
Ur customer care officer also un cooperative.
I want my money back as early as possible other wise i switched to the jio network

Was this information helpful?

No (0)

Yes (0)

Jan 31, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2017

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. Kindly share your correct idea number so that we can assist you further.

Regards,
Neha