[Resolved] Idea Cellular — Unauthorized balance deducted
S
Sandeep Singh Tanwar
from Delhi, Delhi
Address:
Alwar, Rajasthan, 301705
Website:
ideacellular.com
Unauthorized balance was being deducted from my balance for some socialbook VAS service on 22nd of March 2016. I was in roaming and now when i returned back to home i saw SMS saying Rs 45. charged for socialbook service activation. Kindly return my balance as i prefer idea over other telecom services, please dont make me regret my choice.
Thank you in advance!
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular