[Resolved] Idea Cellular — unauthorized balance removal | |||
Over some message sent by 51998, my mobile number has been charged 3 rupees, i've seen this complaint shared by another person as well but it should be noted that i haven't activated any value added services on my number. It's fine for telecom services to notify consumers when they have less balance or to even cajole them to try out such value added services but it's definitely an unfair trade practice to force money out of one's consumers for profit when they don't seek it. I've attached the screenshot herewith. Was this information helpful? | |||
Jun 27, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 25, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further. Regards, Lakshmi | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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