[Resolved] Idea Cellular — Unauthorized bill amount due by idea telecom

rohit9236

Address:	208011
Website:	idea telecom and idea cellular

Dear sir
This is inform to you that my mo bill no [protected] and account no[protected] and I am very fastrate from idea services and your idea company executive and idea store give me refused information so plz kindly help me.presently I am not using idea services bill is generation day by day without use plz check and help us.detail are below.
6/2/16 - 567/-
7/2/16 - 800
8/2/16 - 900
9/2/16-1115
10/2/16. - 1529
11/2/16 -1700
12/2/16 - 1900
13/2/16 - 2350/
This is unauthorised charges from idea company without using charges I am very panic from idea services and give me refused information from idea store and customer care I am dissatisfied from idea services and reverse my surplus charges.what is your bill generation without using many charges plz give me details and other wise I am unable to pay the bill month of Feb 2016 I am very panic from your idea services. Idea company executive give me refused information and I am continued call customer care and his store but not hear my problems.

Kindly request to you plz solve my problem as soon as possible.

Warm Regards
Rohit Tiwari

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Mar 30, 2016

Complaint marked as Resolved

Dear sir Idea company give me no response and I am fastrate from idea company and I am 15 times complaints to idea care and by mails but no response from idea company and unauthorized bill amount and give me remour your connection is barring and already my outgoing call is incorrupt and not give me solution I am agree for payment but whose are correct amount but this amount is very unauthorized and give me wrong details and say to me you are using internet but I am not using the internet

Idea Cellular customer support has been notified about the posted complaint.

Mar 16, 2016

Updated by rohit9236 Dear sir
Plz help us for my unauthorized bill becoz I am not using idea net connection so why are pay the internet charges and not any response from idea services executive.

Warm regards
Rohit Tiwari

Mar 30, 2016

Updated by rohit9236 Dear sir
Idea company give me no response and I am fastrate from idea company and I am 15 times complaints to idea care and by mails but no response from idea company and unauthorized bill amount and give me remour your connection is barring and already my outgoing call is incorrupt and not give me solution I am agree for payment but whose are correct amount but this amount is very unauthorized and give me wrong details and say to me you are using internet but I am not using the internet

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your alternate contact numbers. However were unable to reach you. Please kindly share a suitable time to speak with us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular