[Resolved]  Idea Cellular — unauthorized bill charges against my close idea postpaid number

Address:Pune, Maharashtra, 411014
Website:care.ideacellular.com

In the month of April 2018 i received an SMS from Idea indicating that services to your number will be closed on 28th April 2018 and within a week my outgoing and incoming facility got closed, when i enquired about the reason i came to know that KYC done for my idea post paid was denied due to More than 9 connections on my name ( Different operators), i was in the impression that idea itself has closed my number so i have to pay may month pending bill of Rs 588

SR# C[protected] Service number idea generated for barring number)

Email Ref id : IE[protected] Email i sent to enquire about barred connection)

Today 4 june 2018 i received Demand legal Notice ! Idea Account stating that i have to pay Rs 608 otherwise they will take legal action

as per email they state that despite of repeated requests and reminders by our representatives, you have not paid the said overdue amount till Date.

however i have received no communication email from idea regarding the payment reminder or calls ( since number is barred/closed by idea itself)

I am not sure till when they will keep on increasing the amount since i am not using the number since 28th april 2018

i went to reactivate my number as well but they said they cant reactivate on my name
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Aug 20, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jun 04, 2018
Updated by rahul.srivastava
number is [protected]
Verified Support
Jul 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue as we're unable to fetch the details for the mentioned contact number to assist you further.

Regards,
Neha
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