Idea Cellular — Unauthorized charges

Address:Mumbai City, Maharashtra, 400022

My number [protected] you have charged me for data usage saying I have used 2gb data within 2 days that is between 13th march to 14th march and then i have ported my number. I never got this much bill till i was usuing idea services as my request went for port they have sent me this internet charges, saying i have used this much data, while before porting i have paid my bill and i have paid paid extra amount on top of the bill. When i paid the bill i have checked in idea any more chrges i need to pay as i am porting but they don't said anything, then suddenly after one month they have sent me this bill. which is not. Possible I have already have 1gb data pack active. And you charged me some pro rotation charges. I don't think the charges are correct. Please check and let me know.
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Idea Cellular customer support has been notified about the posted complaint.
May 16, 2016
Updated by Prakash Karad
You can call me on [protected] anytime you want.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
You can call me on [protected] anytime you want.

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