Address: | Jhansi, Uttar Pradesh, 284001 |
Unfair Deduction of SOCILBOOK VAS
Today i.e. on 21/03/2016 at 05:05 PM from 54300 I received a text message as follows:
"Thank You. We have received your request for service Socialbook and it is being processed."
And 5 minutes later at 05:10 PM from the same number I received another message as follows:
"Your Socialbook has been activated. Amount charged is Rs 45.00 /- for 15Days. Renewal charge is Rs 45.[protected]@15Days as applicable. To deactivate sms STOP to 155223. Your balance is Rs.19.47/-"
I was just surfing the net and reading a text page only which contained no links. Then how did I get charged without me clicking any link and without my consent. I request the authorities to take a look into this matter and retuen my balance if Rs. 45 which was unfairly deducted. Please take a look into the matter as soon as possible and take nucessary actions, else I will have to seek legal help. Was this information helpful? |
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular