[Resolved] Idea Cellular — Unbearable access charges & threatening over phone to pay without giving proper bill details

madhu40

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110092
Website:	www.ideacellular.com

Unbearable access charges put on my number without even informing. They did not send my bill details for a long time. I have asked for details several times. While i was on roaming i had activated roaming pack via calling customer care. They barred my number in march & generate bill afterwards also. They called on all my relative numbers and harassed them calling several times and asked about me, hiding there identity. Which makes them threaten as if i am accused in doing something illegal. All my relatives are worried about me, if i am safe or not. This is a serious issue which makes me file this complaint. I also want to file a case in consumer court. If anyone can help me in this.

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 24, 2016

Idea Cellular Customer Care's response Dear Customer,

We tried contacting you on your Idea Number and alternate contact numbers however we are unable to reach you. Please share a suitable time to speak for us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

madhu40

from Mumbai, Maharashtra

My idea number is- [protected] & my alternate number is [protected]

madhu40

from Mumbai, Maharashtra

I have not received proper bill details of march till now. & they are adding up the billing amount unnecessarily without any use. I am fed up with this now. I will not going to tolerate this any more. Idea Cellular is harassing me & i want proper explanations.