[Resolved] Idea Cellular — unethical behaviour to a senior citizen

ramaav

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560052

We had to pay bills due amount, a lady called a tortured me with all sorts of dirty language and my bp has increased because of it and also she has called my relative, i dont know how did she get her number and asked payment from her for my bill.

This is something unbelievable and untrust that a unknown lady has my call list and dares to call my relative.

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Jun 10, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with the customer care executive name & number from which you've received the call to assist you further.

Regards,
Lavina

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Comments

ramaav

from Bengaluru, Karnataka

OUR IDEA NO.. is [protected] and the executive lady no. is [protected] & [protected].

Idea Cellular Customer Care's response, May 13, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our concerned team will get in touch with you for the same.

Regards,
Lavina