[Resolved] Idea Cellular — Unfair balance deduction from IDEA. | |||
Im having idea no. [protected] from last 6-7 years. I never used any kind of services on this no. except using my balance to make outgoing calls. but today idea deducted my 10 rs. balance without any reason . I talked to customer care they are saying this 10 rupees deducted because you dialed no. 121# which is invalid no. on idea network. How is it possible. this is ridiculous IDEA charging 10 rs. just for dialing an invalid no. This is not question of money, its all about trust i have with IDEA. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 1st Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 1st Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular