Idea Cellular — Unfair bill charges

Address:

Pune, Maharashtra

My mobile no. is [protected], I got call from IDEA customer executive on 27/06/15 and he said that for your number one offer is there i.e. 1GB 3G data at 175/-Rs per months for first 3 months, so I told him to activate it on my no. But to my surprise when I received bill it was charge 250/- instead of Rs.175/-. Also my billing cycle starts from 27th so I asked him about charges of my 2G plan (98/-Rs per months 2GB) which was already active on my no. since last 3 years, he said you have used it for 1 days (27th) so you will be charged on pro rata basis i.e. 98/30*1 (day) = approx. ~3.27/- Rs. But when I received my bill, I was shocked to see bill of 91.2/- Rs for one day use of 2G plan. If you are charging 98/- Rs per months then for one day how you can charge 91.2 /-Rs on pro rata basis?????? I am shocked to see this type of discrepancies from service provider like IDEA. I have been calling customer care no. since last 6-7 days, raised complaints many times but still no action has been taken yet. I am shocked to see how IDEA people treat to old customers.