[Resolved]  Idea Cellular — unfair data plans

I have been using the idea network for a very long time. I use the 1gb per day plan for 28 days (Rs303). But, for the last 1-2 months, i have heard other idea customers say that they have a better option for rs404/rs397, where we get 84gb data for 84 days. When i contacted the customer care regarding the issue, they simply said i am not eligible for the offer. They never said on what basis, i am denied the offer. They say they don't know much about it as the decisions are taken by higher authority. This is really disappointing as it seems to be an unfair action. I humbly request you to look into the matter.

Name: a. Ananth
Ph no.: [protected]