[Resolved]  Idea Cellular — Unfair deduction

Address:

497001

Today on 7/05/16 I recharged my no. with 40 rupees.
Then I checked my account balance that was around 31 rupees.

After around 1 hour I again checked my balance then I shocked it was only rupees 0.25 left on my account.

At that time I called customer care to know the reason behind it But he only said that you used internet that's why your balance was deducted
Which was very shocking to me because i had not used internet after data balance was low.

And I don't know how to deal with this situation because the customer care told me "not to call at this no. again. .. "

I want refund ;-( please help !

अर्ज किया है
पैसे के पीछे क्यूँ भागता है ऐ साकी
ये तो आता भी और चला जाता भी है।।