[Resolved] Idea Cellular — Unknowingly deduction of 50 rs

mansi_tolani

Website:

idea

Today only u pepole deducted 50 rs from my idea acxount...i m extremely hyper, you plz get me my money back, or i ll use some other sim, i ll swutch back my services of idea, how can u people deduct money out of our account, its not fair at all. Shame at ur services, change ur services or people will change their sim cards and will use other companies product, not yours

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Dec 12, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 07, 2016

Updated by mansi_tolani I want ur positive revert immediately

Verified Support

Nov 07, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Tudor

Verified Support

Nov 07, 2016

Idea Cellular Customer Care's response Hi Mansi,

We wish to affirm that your concern has been acknowledged and a complaint for VAS Activation Dispute has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther

Verified Support

Nov 11, 2016

Idea Cellular Customer Care's response Hi Mansi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Raj