Idea Cellular — Unknown charges added to the number

Address:	Nashik, Maharashtra, 422002
Website:	idea cellular

My plan was of 249 Rs a postpaid plan under Indian CA scheme however just via a message intimation the paln was changed to 349. just a normal message i real;y doubt how many have read it, further 90 rs charged as VIP games complain made many times for that customer care assured that same will be unsubcribed however same in being charged since 4 months, further any plan added for GPRS my internet plan is totally free and included in total amount still such charges are being raised. worst service and customer care dont even have the authority to proceed the complain i guess they are just sitting to help company to loot more from public by explaining in a better way i was idea customer since last 7 years really now realized how bad it image have become