[Resolved] Idea Cellular — unlimited rs.244 pack

aravind213

from Mayiladuthurai, Tamil Nadu

Website:

www.ideacellular.com

Idea in their web portal informed that rs.244 /- unlimited local & national calls. After i activated the pack, i tried to make a call but i am not able to make calls to any other n/w's. When spoke to customer care executives they are giving vague response to recharge new plan. Why i should loose my money. Its completely idea fault. They have to mention idea to idea unlimited local & national instead they advertised for unlimited local & national calls. Why i should loose my money. I even have screen shot. Worst service i never thought about idea doing this. They should rectify my issue because i am a good consumer from last 2 years. I am slowly migrating to jio.

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Oct 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, your concern has been initiated by us under ref. no.[protected] and you shall hear on the same at the earliest.

Regards,
Lakshmi.