Idea Cellular — unnecessary charges added in my postpaid monthly bill

Address:Nashik, Maharashtra, 422001

I just received my bill for august 2019, i am currently using nirvana 399 plan. I have only used 82 messages out of 100 and yet i have incurred 90/- extra chanrges for9 premium messages. Also i am using a basic phone so i cannot download any apps etc. I have been charged 110/- for 11 wap downloads. Now this has never happened before. I urge them to remove these charges from the bill
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Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta
Sep 25, 2019
Updated by Aditya_agarkar
Can you please provide a email id to give you my alternate number ?
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