Idea Cellular — Unnecessary charges against VAS

Address:

411015

Do you know how “Idea” makes profit by providing stupid features like VAS??? “Idea” provides Value Added Services (VAS) in a very bad manner to make profit. While surfing they render VAS related pop-ups along with option “Yes” / “No” to subscribe that particular service. But usually there is a delay in pop-up rendering may be due to network congestion or they programmed it in that manner to cheat people. So here if you are using a Smart Phone then usually people scroll in between to check why page is not get getting loaded. But once you scroll during this period (i.e. before rendering the complete pop-up) most of the time VAS get subscribed for you. And immediately after that you received one nice sugar-coated message which specifies Rs. X is charged for the subscription of VAS. This is how they make profit by cheating people. Also after complaining about this there customer care executives not able to provide the solution. And you can say, “What an Idea Sirji… To make a profit…”