[Resolved] Idea Cellular — unnecessary deductions due to vas services
K
Kidd
from Tumsar, Maharashtra
I have been facing this problem from last two months, whenever i use internet vas services get automatically activated and when i call customer service representative they argue that it was me who activated the service and deny refunding my deducted amount. Please help! I am frustrated now with all these things... Yesterday the same thing happened and a service called combo is activated. When i tried calling call centre it said that they are busy...5 rupees were deducted from my account.
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Oct 13, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response Hi,
As checked, your vas deactivation request is already initiated & please find service request number[protected].we will get back to you.
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