[Resolved]  Idea Cellular — unnecessary my amount deducted

Address:Hassan, Karnataka, ±91
Website:[email protected]

My name chandrakant i from hassan, karnataka i am using idea sim i was recharge 16/0917 rs.40 from recharge date i never call never sms never used data also my balance is rs.3 only unnecessary amount is deducted from idea service i was called customer care over this issue and i spoke with vibha one of customer care executive she telling wrong information me and also i confirm with 198 complaint service no. There no deduction any amount for any reason.
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Apr 20, 2018
Complaint marked as Resolved 
Thanking you Complaint solver Thank you everyone
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Idea Cellular Customer Care's response
Dear Customer.

Sorry for trouble caused to you. Request you to share us your Idea number so we can take this further.

Regards,
Nehanka
Verified Support
Apr 14, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the number provided from your end isn't reflecting. Hence, we request you to share us your Idea contact number appropriately to assist you further.

Regards,
Lavina
Apr 14, 2018
Updated by chandrakant chitragar
[protected]
Verified Support
Apr 16, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that we're unable to fetch the deduction details for the mentioned number during the given duration. Hence, we request you to provide us the screenshot of the same to assist you further.

Regards,
Lavina
Complaint comments 

Comments

We need address, name of this idea mobile no.[protected] on urgent basis
Idea Cellular Customer Care's response, Sep 28, 2017
Verified Support
Dear Customer,

We would like to inform you, we unable to provide any information of the person to others. Request you to elaborate the issue to assist you.

Regards,
Lakshmi.
chandrakant chitragar's [Complaint's author] reply, Apr 20, 2018
My permanent address
Chandrakant R Chitragar
Bapuji colony byahatti plot near godake plot Anandnagar Old Hubli Hubli-570024

Present Address
C/O Allana Coffee cursing works
HN Para Road Sriram nagar
Has San-573201
This is my idea No-[protected]
Idea Cellular Customer Care's response, Apr 16, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that we're unable to fetch the deduction details for the mentioned number during the given duration. Hence, we request you to provide us the screenshot of the same to assist you further.

Regards,
Lavina
Idea Cellular Customer Care's response, Apr 24, 2018
Verified Support
Dear Customer,

We've requested you to provide us the screenshot of the deduction done for the mentioned number i.e. 9740320876. As we're unable to fetch the deduction details for the mentioned number during the given duration.

Regards,
Lavina

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