[Resolved] Idea Cellular — Unnecessary Threatening Serial order Harassment SMSes from Idea ! | |||||
My prepaid mobile nos : [protected] & [protected] Subject: constant harassment by idea cellular mobile despite making calls and using the mobile numbers appropriately despite maintaining sufficient balance... despite writing to customercare earlier also again i have been receiving a flood of continuous threatening smses from idea saying - "90 dino tak idea sevaon ka upyog na hone par number band kiya jayega. Turant call / internet sevaon ka upyog kijiye..." ie... if services are not used for 90 days my idea number will be cancelled...and this means ...all prepaid balance will be forfeited the harassment does not end here. these smses are coming in almost every day, sometimes more than once a day ! so much so that my sms message inbox is full ! it seems mine are the only numbers in the world that idea is bent on giving undue harassment. i have been tolerating this ill-treatment earlier also, but i thought may be there is some communication gap, but now this is becoming unbearable, after every 2-3 months this torture starts all over again. why is idea cellular harassing a bonafide customer ? IS THIS THE EASIEST WAY TO FORFEIT MY PREPAID BALANCE ??? DO THEY WANT TO SWALLOW AND ILLEGALLY SIPHON OFF MY PREPAID BALANCE IN THIS MANNER ??? Was this information helpful? | |||||
Sep 14, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 13, 2016 Idea Cellular Customer Care's response Dear Customer, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support Aug 14, 2016 Idea Cellular Customer Care's response Dear Customer, We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved. Thanks & Regards, Customer Care, Idea Cellular | |||||
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