[Resolved] Idea Cellular — Unsubscribed services, deduction of money, unwanted calls

arth18

from Delhi, Delhi

Address:	Lucknow, Uttar Pradesh, 226017
Website:	www.ideacellular.com

Hi,

I am an idea customer my number is [protected].
I am receiving some messages from this number 155223 of money deduction of rs 75.00/- for some wwe zone, but we haven’t availed any of the services till date.

So, my request is that please deactivate all the services from this number. and set dnd service on this number because i don’t want any of the messages from the idea company. and i don’t want any calls from customer care. kindly look in to the matter and solve it as soon as possible because i don’t want any such kind of money deduction in future.

So, kindly stop all the activated packs on this number.

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 09, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 9th July 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular