[Resolved] Idea Cellular — unwanted deduction of money and rude behaviour of idea customer care guys

abdullah31002

Address:

110091

Idea cellular naver support their old customers. Their staffs who are as a customer care exicutive, these guys behaviour use to very rude.

Idea cellular have their codes by which if anyony would dial them mistakenly, they will deduct some amount. If you don't have interest to use activated service and want to get back you amount, the customer care guys rudely denyed.

The guyes have sitted as customer supoort, they don't have complete knowledge of their process. Due to this they used to deliver wrong information.

Contact no. [protected]

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Feb 15, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, we have raised your network related concern with us under ref. no.[protected] and expected completion date is 06/01/2018 10:00:00 AM.

Regards,
Lakshmi.