[Resolved]  Idea Cellular — Unwanted - demand legal notice! Idea cellular after 5 years

Address:	411013
Website:	[email protected]

I was using one idea number almost 5 years ago and as i follow best practice i always clear my dues, but at very surprise i got below email today. When i called on mentioned number the lady telling in threatening mode pay the bill immediately else you have to go through court procedures. You have to pay more than 5000 rs in court just for the sake of attending formalities, etc. (Additionally loss will be travel expenses, time, office leave, etc.) so better to pay right away bill. But when i asked her details, like which month bill is pending, for which duration you are asking me to pay the bill, etc. For all the question she did not had any answer. She was only pushing me to pay the bill else threatening to suffer. She also mentioned she is not from idea but from some government agency. Is it a scam? Please help.

As per agreed terms and conditions of customer service agreement duly signed by you, we have provided cellular services towards your account no.[protected]

As per the agreement signed, you have agreed to pay your monthly bills on or before due date of bills raised and if in case of non payment therein you will be charged late payment and interest charges as applicable.

However, you have failed to keep your commitments and not paid the billed amounts on time which has lead to outstanding of rs.2013/-towards your a/c.

Thereafter, despite of repeated requests and reminders by our representatives, you have not paid the said overdue amount till date.

You are now hereby requested to make the payment of the outstanding amount of rs.2013/-within next 2 days from the receipt of this notice.

In case of any queries/support regarding the outstanding amount, please feel free to call on akshay: [protected]/[protected]/[protected]/[protected]

You can pay your bill amount by any of the below payment modes:

· use our insta pay service and pay directly without registering

https://care.ideacellular.com/wps/portal/account/express-paybill

To pay bill for inactive idea number or idea number ported to other idea circles.
https://care.ideacellular.com/wps/portal/account/disconnected-number

· to make the payment through cash, cheque or credit card - visit your nearest my idea showroom (To know your nearest my idea, please dial *121#).

· to have a hassle free auto payment of your bills, opt for electronic clearing system (Ecs) or standing instructions (Si).

We value your association with idea, looking forward for your cooperation!

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Regards,
Team service delivery
Idea cellular limited
Visit us at: www.ideacellular.com