[Resolved] Idea Cellular — unwanted service activated

Xiz

from Kalanwali, Haryana

Address:	Ludhiana, Punjab
Website:	[email protected]

I have not requested for any promo offer service, but on june 18, 2018 i got a message from iz-idea about the activation of promo offer on my sim card against communication id c[protected]. This service nirvana 999 has costed me a lot. I even contacted the customer care but they did not solved my problem. Please deal with it as soon as possible.

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Sep 29, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, you have confirmed that you have not reaise any complaint reharding promo offer service, hence this case is closed.

Regards,
Prajakta