[Resolved]  Idea Cellular — upc not generating / complaint not resolved

I’m trying to port out from idea from past 10 days due to bad network and every time getting below error.

Upc cannot be generated as the mobile number is not configured. Please contact your service provider for further assistance.

I raised concern to service provider but they couldn’t assist me and they closed my complaint as well without any resolution.

I’m really having a difficult time dealing with idea.

Please help me out.

My mobile no is [protected]
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Jan 25, 2020
Complaint marked as Resolved 
I am able to generate UPC now and it has been communicated with customer support
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2020
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further. 

Regards,
Prajakta
Jan 11, 2020
Updated by Sourav3009
PFA

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