Idea Cellular — upc not provided by idea

Omkar_Singh

Address:

122002

Even after clearing all the bills and submitting port requests more than 8 times Idea is not providing me the UPC.
I always receive a msg from 1901 saying your number not configured contact your service provider.
After calling Idea customer care they blame TRAI changes and tell me to try after 10th Jan 2020.
Also, now idea goes with another excuse of saying you will not be able to generate UPC as you are out of your home network this means if i have left Chennai and shifted to Delhi I need to go back to Chennai to generate my UPC?
This is unfair on customer part.

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Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Regards,
Prajakta

Jan 05, 2020

Updated by Omkar_Singh I have already sent it to [protected]@vodafoneidea.com please check

Jan 11, 2020

Updated by Omkar_Singh Dear Team,

I am still not able to generate the port code.

It's already 11th Jan and I am in my home circle, now what else you need to give my port code?

Please find the latest screenshot attached

-Omkar
+91 [protected]