[Resolved]  Idea Cellular — useless 4g network and customer care

Address:

Pune, Maharashtra

I have subscribed for the ultimate 499 plan for idea 4g in pune. Since past month and more, the 4g speeds have dropped so much that it is slower than 2g and many times not available. I have complained to them multiple times on their tweeter handle. Apart from posting copy pasted responses they have not been able to resolve the issue.
I have been idea customer since last 8+ years and the quality, customer care and efficiency to resolve issue has plummted significantly. They have become absolute incompetent to handle customer issue.
Its been almost a week and i have not heard back from them.