[Resolved]  Idea Cellular — useless services auto activated

Address:

411041

I am continuously facing the issue o[censored]seless services getting auto activated on my mobile.in spite of requesting to stop activating any single service on my mobile, it still continues the same. I was asked to send a "stop" message on 58595.. And now i have started getting some stupid kind of messages... Please find the attached file. Today again 1 service was auto activated when i was not even using my mobile. When i called the customer care to stop the foolish service that guy very arrogantly asked me that why don't i use that service, as its a good one... This was a shocking reply. How can you force me to use it when i was saying i don't need it. When i asked him for the refund he asked me to contact the manager later on, as the manager was not available at that time (As usual). Suppose i keep calling the customer care for the whole day and the manager will not be available any time during the day... Tomorrow you will say that we can refund only if you call us within 24 hours of service activation. Really seems like idea has started this new business to earn money.. Really shameless!!! Do you think i have ample of time to go and check whether any service is activated or not every now and then... Also to keep calling the customer care. Now i expect some strict and immediate action to be taken on this.