[Resolved] Idea Cellular — validity charges | |||
To The chairman Trai india Respected sir, Telecom companies including bsnl are looting people in name of validity of sims, validity recharges and different amounts being charged for different periods of validity recharges fixed by different companies.. They are befooling people by closing outgoing and incoming calls on name of end of validity period.. Validity has no meaning when once the sim is got by a person, recharged with some amount /plan and used for talking, then what does validity mean??. Validity should be automatic with the recharge till recharge amount is finished. The validity recharge requirement be please banned by trai being no logic and unjustified. After one month of finishing of recharge amount the outgoing calls should be stopped by the operator and after two months the sim be deactivated. Further provision to revive the deactivated sim/phone no. Within next three months from same operator or other should be there with some chargeable penal amount fixed by trai.. Hope early action is taken in the matter. Thanks Rajni bodh H no 33 summer hill shimla-171005 Was this information helpful? | |||
Mar 7, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further. Regards, Lakshmi | |||
2 Comments | |||
Comments
59059 for sim activation is not responding, it says number does not exist. Need urgent fixing.
Idea Cellular Customer Care's response, Feb 11, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Your company has been deducted 24 ₹ without my permission.
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta