[Resolved] Idea Cellular — value added services activation without my request

Sourav1982

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	Idea Cellular Ltd.

Dear sir,

My no is [protected], telecom operator idea. Since last 2, 3 days always automatic activated value added services (Ex: o9mum, video vogue, i-gorgeous, rainbow, idea music, fun247, gamezone, etc.) without my request. Several times i complant to customercare (198) they deactivated that but next days automatic activated another service. They could not solve my problem. What can i do? Please help me.

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Jan 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Dec 20, 2017

Updated by Sourav1982 After complaint registration various fraud calls coming to my no. already 2 calls came from +91 [protected] & +91 [protected].

Verified Support

Dec 22, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As checked, you have raised the request post 24 hours of the deduction. Also, you've been charged while using WAP service and the activated VAS has been deactivated on your number successfully. For further assistance kindly contact us on 12345 or 198.

Regards,
Sneha.