[Resolved] Idea Cellular — vas activation without consent and denial for complaint registration by customer care executive
V
vaishnavi patil
from Pune, Maharashtra
Some subscription to VAS my fab zone was activated on my phone without consent. When talked to customer care executive they denied to refund Rs 5 and Rs 35. As well as denied to register a complaint.
The customer care executive was very rude and didn't listen at all about. I called the customer care immediately after deduction in balance and asked for refund as i didn't use any service.
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Feb 5, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2017
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. Please share your Idea contact number, for which problem persist. We shall get back to you at the earliest.
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