[Resolved]  Idea Cellular — vas deductions

Address:637301
Website:You tube on TubeMate

Automatically vas activated and ₹150 deducted from my account. I immediately unsubscribed and contacted customer care and got refund, after two days the same amount deducted for game pind, while complained to customer care they told amount will be refunded in 48 hours but not, again i informed this to customer and they told me to wait for 24 hours, hence i didn't received my deducted amount i contacted customer care after 7 days, they told amount can't be refunded,
Customer care executives makes us to wait, giving bogus replies and swindling the amount,
In this idea cellular is worst, yearly nearly loosing ₹500 like this
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Jan 1, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Idea Cellular Customer Care's response
Dear Customer,

Your concern has been initiated under ref. no[protected] & you shall be updated on the 04/12/2017.

Regards,
Hitesh
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