[Resolved] Idea Cellular — Vas services activation without permission | |||
My idea prepaid number is [protected] and on 09/09/2016 idea has deducted vas services of 20 rs. its after i had send a message Stop to 155223(on 08/09/2016) which is the way to stop vas subscription. previous years also they had done this to me. customer care says if we use internet and click on some link vas will get activated. i was very careful this time and hasnt clicked any thing related to vas .pls help Was this information helpful? | |||
Oct 11, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 10, 2016 Idea Cellular Customer Care's response Hi, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Tudor Verified Support Sep 10, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Tudor | |||
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