[Resolved] Idea Cellular — verified idea cellular ltd. surrender and deactivation of my postpaid connection

Ashok Rawa

from Jorhat, Assam

Address:

Rani Road, 781017

I want to surrender my post paid idea net no.[protected] which has not in use from last ten months though i have made payment of all the dues as asked by you and is also inactive now. The fact has been intimated to your call centre several times but no action has been taken from your end. Again the bill has arise so please note that i am surrendering the said connection with immediate effect.

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Apr 30, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2019

Idea Cellular Customer Care's response Dear customer,

As per our recent communication, we request you to kindly visit nearest idea store for the same. Refer to link below https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=assam

Regards,
Prajakta