[Resolved] Idea Cellular — very bad service by customer care.

Md baseer

from Hyderabad, Telangana

Address:	500002
Website:	Www.ideacellular.in

I lost my postpaid sim card.so i wanted that number to be disconnected immediately. Since morning i'm trying but none of the customer care is able to disconnected. They are asking me to call thorugh postpaid sim. My sim is lost from where can i make a call. I'm very much disappointed with your service. I thought idea is a good network n service might be good but unfortunately the service is very bad. It seems that the employees working in idea are illiterate they dont know how to slove problems of customers. I'l port my sim to another network and i'l also advice people to leave this waste netwrok.

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Jun 14, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Also, we would like to inform you that you can visit to the nearest My Idea Store to block the same or to avail the new sim card for your number.

Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/idea/select-circle?PlanType=StoreLoc

Regards,
Lavina