[Resolved] Idea Cellular — Very high bill against selected plan

Ankitsavalia

from Rajkot, Gujarat

Address:	Rajkot, Gujarat, 360002
Website:	www.ideacellular.com

I've recently received a very high bill against the selected plan of rs. 450.00
Even my usage of internet, call data, sms etc. Was half of the plan selected.
This bill of rs. 909 against rs. 450 was generated after 15 days of my company change. How any one can believe that idea cellular is responsible for such worst service. And after bill generation, i've started continuous phone calls & messages for bill payment.
This is the worst experience with idea in last 5 years of connection with idea.
I suggest to avoid idea & go for vodafone or any other.

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Apr 30, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2017

Idea Cellular Customer Care's response Hi Ankit,

We regret the trouble with your Idea mobile bill. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.

Regards,
Abhi

Verified Support

Mar 21, 2017

Idea Cellular Customer Care's response Hi Ankit,

As per your telecon with our customer service associate on 21st March 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhi

Verified Support

Mar 23, 2017

Idea Cellular Customer Care's response Hi Ankit,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mak