[Resolved] Idea Cellular — very poor internet speed

Ashil babu

from Ernakulam, Kerala

Address:

Ernakulam, Kerala, 682013

Hi, around two years i am using idea still now i didn't get 4g speed mainly my office @ info park kochi - 682042 and my home thevara kochi - 682013.
I am using this sim for my official purpose. I already complaint to customer telecommunication and service showroom still now no response.
Why you are treating customers like this. Very poor 4g speed
Please do needful

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Jan 1, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've raised your network concern under ref. no.[protected] which is expected to be closed by 05/12/2018. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi

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Comments

Ajup

from Mumbai, Maharashtra

Recharge of Rs. 37 is unsuccessful on dated[protected]but money is deducted from my bank account and after such unsuccessful recharge a page is appeared on which refund of such amount of recharge is given back to me within few days but no such refund is received by me.order id [protected]

Idea Cellular Customer Care's response, Nov 29, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi