[Resolved] Idea Cellular — very slow speed of idea 3G

manishidea

from Dehra Dun, Uttarakhand

Address:

Lucknow, Uttar Pradesh

from 2 or 3 days my idea 3G net setter having number [protected] is giving very slow speed, unable to under stand the reason of slow speed last time i recharged Rs.251 data pack and now i have near about 800MB data but it is still below the proper speed as it was before the problem accured please help in this regard...

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Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

shuvamahato

from kolkata, West Bengal

boos, , they<idea caller> told me, their 3g connection very good bt ..my friend who already doing idea telecaller job, he told me that, --"we r 2g to 3g as we sell as same speed connetion of 2g"

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We sincerely regret the internet speed issue that you are facing. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular