[Resolved] Idea Cellular — without any information add value added service
K
Kamlesh Dhamecha
from Bardoli, Gujarat
Address:
Porbandar, Gujarat, 360575
Today my idea number [protected] is wrongly add value added services and deduct RS ten from my balance.i have talk with idea customer care executive mr. Jayesh Chauhan but he is not agree with me'.when I have not demand any value add service then why my account is add by value added services and deduct RS 10 from my balance.plese do need full and give me my balance
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Apr 3, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. As per our record, you've been charged while using WAP service. Hence, we express our inability to provide you the refund for the same. However, you can dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS. For further assistance, kindly contact us on 12345 or 198.
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