[Resolved]  Idea Cellular — worst from top to bottom, from customer care to manager

Address: Bangalore, Karnataka, 560049

I ported one number from post to pre. Been stopped for past 7 days. Everytime they are saying next day. You know now their Store manager is showing attitude. Nice Company. If you call to customer care and reach superviser to manager and write mail and here also. You always say go to Store. We are going and coming from store. Now Your raising voice and showing attitude what kind of company you have. Even local store people handle customer much better way.
These are the phrases they are doing showing bad faces and telling lies " we are not going to do, go to other store" after 6 days. This is the reply??? I wrote mails, here and msgs also. And finally these are their behavior. Imagine and they tell "we care for.." Mark my experience and word. Their motto to harassing customer. You tell them need to do post to prepaid and will see their true color
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Apr 1, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apology for the inconvenience caused. As per our records, your number is acivated in prepaid from our end. Also kindly share the complete store address along with pincode and landmark so that we can take action on the same.

Regards,
Neha
 
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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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