[Resolved]  Idea Cellular — worst signals not able to get signals even in a home

Ive been using idea from last 3 years but i never got any angry with their offers and signals.. But from last 10 days i am not able to get the signal properly. While i am keeping my screen on auto rotate the signal is being lost.in portrait only it is allocating signal that is also very much sloww... Even i bought new 4g phone also no use. Thats the complaint from my side please respond to it as soon as possible.. Or else i will find other network and i wll give the same suggestion to my family and frnds also
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, we would like to inform you that your concern has been raised under complaint no:[protected], which is expected to be closed by 20/11/2018. Your patience & cooperation while we work on this, is much appreciated. 

Regards,
Prajakta
Complaint comments 

Comments

I am Anu.my kerala idea number is [protected].at present I am in muscat.i didn't use my idea number since four months.next week I am coming back to india.i don't want to get my idea number barred as we provide this number as our contact number in all governmental and non governmental institutions.kindly do the needful.
Thanks
Anu Varghese
Idea Cellular Customer Care's response, Nov 15, 2018
Verified Support
Dear Customer,

As per our record, the mentioned number is active with us. Also, We request you to provide us your alternate contact number to assist you further.

Regards,
Prajakta
HI team,
i am unable to send normal messages from past 1 week
Idea Cellular Customer Care's response, Nov 15, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information