[Resolved]  Idea Cellular — Wrong bill and threatening

Address:

Hyderabad, Andhra Pradesh

I took a postpaid SIM from Idea no. [protected] in the month of December 2014.I opted for 99/- plan.In February i asked for the waiver on my internet usuage, that was nicely done since the call also came from their side.After that in april I asked for waiver again on my internet usage they told me yes they are going to do it. they first chaged 800 for 8 GB plan and made a waiver of 1100 they even though they should have deducted more but they didn't. After that in next bilss my plan was 99 but 800 was billed every month going forward. I called customer care but they told me you have to pay the total then only we will revert back in coming bills .I have not opted nor used that pack but they constantly charged me 800 .when they called me for paying bills i said this is the senario, they either hung up or told me they will get back to me. I gave me my new no since that no got dead . also mentioned there also that this is the issue.BUt no one responded.Now Someone called me [protected] saying that they are from Idea and idea has refered my case to its legal forum in Delhi and told me to talk with vikram phone no. [protected]. He threatened me that you pay the bill or FIR is being lodged against you with a penalty of 15000/- and arrest warrant. I told him that I am ready to pay the bill but I will pay the actual bill which I have used. I have all the bills with call details and complaints(That i have done from portal). This is a purposely done cheating by Idea. please do the needful at the earliest