[Resolved]  Idea Cellular — Wrong bill generated - getting abusing & threats from idea people

Address:201301
Website:Idea Cellular Limited, A-68, Sector-64, Noida-201301,U.P.

Hello sir,
It is very shocking that my wrong and high bill generated when asked to correct my bill, start calling to my family members and relatives using abusing words.
I have not received my bills since last 4 months. Suddenly i received calls from someone from idea. That my bill is due for 3800. This was threatening calls from idea numbers [protected] from idea saying that she was calling from idea sec- 64 noida. Then i simply asked her to correct my bill as because this is a wrong bill & i was not receiving any bills from idea for last 4 months and this is not the correct bill as per my usage & you have closed my number 2 month ago. Then she shouted on me to pay bill immediately. She said the she has my idea call history and will call to all my family members & relatives. I asked why you will you call to my relatives? If i have already provided my alternate number. Who has given this rights to call to family members or relatives? Then she start shouting and abusing me literally.
Sir last 4 days they have taken numbers of my family and relatives from my idea call history & are calling to my brother, sister, mother, uncle father in-law everybody in my family, threatening using abusing language.
They mentally harassed me & my family. I am in depression now. Don't know what to do?
Sir, i am ready to pay my correct bill. But this absolutely unbearable. They idea is taking help from criminals. My mother is a heart patient. If something happened to her. I will not forgive anyone those are responsible for mentally harassment.
Ankit sharma
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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