[Resolved] Idea Cellular — wrong charges deducted for isd call

chicky577

from Hojai, Assam

Address:

Ranchi, Jharkhand, 834001

Idea operator had charge me 23rs for isd call. I had not done any international call. This is the 2nd time i'm facing such issue.
After talking to c. Care they are saying u had done isd call and the charges are correct so we cant refund the money. I even asked in which country i had done a call they are saying that we don't have any information regarding the no. But u had done a call and the charges are correct
Akshay deep
P. No - [protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Idea Cellular Customer Care's response Dear Customer,

We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 30/10/2017 07:23:00 PM.

Regards,
Lakshmi.