Idea Cellular — Wrong charges showing in bill. | |||
I got call from idea cellular as we have plan for dialer tone. It will be free for one year. They have started it and showing amount Rs.249 in a bill. I got message from idea, this was stopped in same hour. But still charged for dailer tone. I had raised complaints to customer care, still no positive reply. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
hi,
I had raised issue to customer care but getting negative response.
My contact number - [protected]
I had raised issue to customer care but getting negative response.
My contact number - [protected]
Any update on it?
Dear Customer,
As per your telecon with our customer service associate on 18th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 18th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Hello team,
This issue not resolved. The respective executive is not sharing all the details. I told him what exact the problem. He is not sharing the discussion with us.
This is not acceptable on any condition. Close this earlier, I am not happy on it.
Thanks,
Shrikant.
This issue not resolved. The respective executive is not sharing all the details. I told him what exact the problem. He is not sharing the discussion with us.
This is not acceptable on any condition. Close this earlier, I am not happy on it.
Thanks,
Shrikant.
Any update on it?
Sir [protected] is my idea no. I have recharge it with 80 rs on 21 sept 2015.i get 72 rs. But after some time a/c show only 27 rs how it is possible .your custome care always tell me that your a/c is not updated . i am shocked from your deduction procedure .plz refund my money .
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We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular