[Resolved]  Idea Cellular — wrong credit

My balance is credited to secondary balance after recharge. Earlier it was getting credited to main balance. The balance is getting deducted from my main balance when i made a call. My secondary balance must be transferred to main balance. My mobile number is
[protected] idea. If there is a validity for the balance in secondary balance and if i don't use it the full amount balance will be wiped off. So i want it to my main balance.
If idea is not doing it then i will have to port my number to some other operators
Such as bsnl o
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Jan 22, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, we've informed you that the benefits have been availed accordingly as per the given recharge. For further assistance please get back to us on 198 or 12345.

Regards,
Prajakta
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